Available Tutorials

Updating the APN


  1. Download the NETGEAR Mobile App: If you haven't already, download and install the NETGEAR Mobile app from the App Store (iOS) or Google Play Store (Android).
  2. Open the App: Launch the NETGEAR Mobile app on your smartphone or tablet.
  3. Log in with NETGEAR Account: Log in with your NETGEAR account credentials or create an account if you don't have one. This account is used to manage your NETGEAR devices and access cloud services.
  4. Connect to Your Router: Make sure your device is connected to the MR1100 network.
  5. Router Admin Login: When prompted, log in to the router's admin interface. The default username is admin and the default password is attadmin.
  6. Go to Router Settings: Tap on the menu icon (three horizontal lines) or the settings icon on the main screen to access the router settings.
  7. Access Mobile Settings: Navigate to Settings > Advanced > Mobile > APN.
  8. Add a New APN: Tap on Add to create a new APN profile.
  9. Enter APN Details: In the APN field, type the required APN (reach out to our support for this) and leave all other fields blank.
  10. Save the Settings: Tap on Save or Apply to save the new APN settings.
  11. Restart the Router: Reboot your Netgear MR1100 router to apply the new settings.
  12. Verify Connection: After rebooting, check your internet connection to ensure it is working properly.


Manual Network Selection


  1. Download the NETGEAR Mobile App: If you haven't already, download and install the NETGEAR Mobile app from the App Store (iOS) or Google Play Store (Android).
  2. Open the App: Launch the NETGEAR Mobile app on your smartphone or tablet.
  3. Log in with NETGEAR Account: Log in with your NETGEAR account credentials or create an account if you don't have one. This account is used to manage your NETGEAR devices and access cloud services.
  4. Connect to Your Router: Make sure your device is connected to the MR1100 network.
  5. Router Admin Login: When prompted, log in to the router's admin interface. The default username is admin and the default password is attadmin.
  6. Go to Router Settings: Tap on the menu icon (three horizontal lines) or the settings icon on the main screen to access the router settings.
  7. Access Mobile Settings: Navigate to Settings > Advanced > Mobile.
  8. Select Manual Network Selection: Within the Mobile settings, find and tap on the option for Network Selection.
  9. Choose Manual: Change the network selection mode from Auto to Manual.
  10. Select Your Preferred Carrier: A list of available carriers will appear. Select your preferred carrier from the list.
  11. Save the Settings: Tap on Save or Apply to save your carrier selection.
  12. Restart the Router: Reboot your Netgear MR1100 router to apply the new network settings.
  13. Verify Connection: After rebooting, check your internet connection to ensure it is working properly with your selected carrier.


Band Locking


  1. Download the NETGEAR Mobile App: If you haven't already, download and install the NETGEAR Mobile app from the App Store (iOS) or Google Play Store (Android).
  2. Open the App: Launch the NETGEAR Mobile app on your smartphone or tablet.
  3. Log in with NETGEAR Account: Log in with your NETGEAR account credentials or create an account if you don't have one. This account is used to manage your NETGEAR devices and access cloud services.
  4. Connect to Your Router: Make sure your device is connected to the MR1100 network.
  5. Router Admin Login: When prompted, log in to the router's admin interface. The default username is admin and the default password is attadmin.
  6. Go to Router Settings: Tap on the menu icon (three horizontal lines) or the settings icon on the main screen to access the router settings.
  7. Access Mobile Settings: Navigate to Settings > Advanced > Mobile.
  8. Select LTE Bands: Within the Mobile settings, find and tap on the option for LTE Bands.
  9. Choose Preferred LTE Band: A list of predefined LTE bands will appear. Select your preferred LTE band from the list (e.g., Band 2, Band 4, Band 12).
  10. Save the Settings: Tap on Save or Apply to save your LTE band selection.
  11. Restart the Router: Reboot your Netgear MR1100 router to apply the new LTE band settings.
  12. Verify Connection: After rebooting, check your internet connection to ensure it is working properly with your selected LTE band.